Bitdefender Installation Services
Overview
The services are carried out in the following process:
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Customer request is received.
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Customer evaluation is conducted.
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Installation plan is prepared.
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Installation is performed. Testing is conducted.
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This service provides installation for 5 clients.
Service Scope
These services encompass the integration of Bitdefender products into the customer's IT, preparing it for use. This process involves the following stages:
![15244702_SL_091019_23190_73 [Dönüştürülmüş].png](https://static.wixstatic.com/media/80c5d4_1459bc6c9b7248ebb3334cbac4b09e8d~mv2.png/v1/fill/w_979,h_239,al_c,q_85,usm_0.66_1.00_0.01,enc_avif,quality_auto/15244702_SL_091019_23190_73%20%5BD%C3%B6n%C3%BC%C5%9Ft%C3%BCr%C3%BClm%C3%BC%C5%9F%5D.png)
Custome
Evaluation
Planning
Installation
Testing
Customer Evaluation
During this stage, the customer's IT infrastructure and needs are assessed to ensure the optimal integration of the Bitdefender products.The evaluation covers the following topics:
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Operating systems: Determining the operating systems used by the customer.
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Antivirus software: Identifying the antivirus software used by the customer.
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Devices: Identifying the devices used by the customer.
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Security policies: Determining the customer's security policies.
Planning
During this stage, the installation plan is prepared, including the following topics:
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Installation dates: Setting installation dates.
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Installation responsibilities: Identifying individuals responsible for the installation.
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Installation requirements: Identifying the equipment and software needed for the installation.
Installation
During this stage, the Bitdefender products is installed in the customer's IT infrastructure.
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The installation includes the following steps: Distributing Bitdefender security agents.
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Product installation: Installing the Bitdefender products into the customer's IT infrastructure.
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Configuration: Configuring the settings for the Bitdefender products.
Testing
During this stage, the installation is tested, covering the following topics.
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Verification of the proper functioning of the product: Checking whether the product is working correctly.